Initiate Services
There are three steps to initiating service:

• Complete a new customer application at the Utility Department Office; you must come with your picture ID.
• Pay the residential user service starting fee of $20 and the meter deposit fee of $35.
• Make an appointment for turn on of service and install the water meter; you or your representative must be present.

Termination of Service
When you wish to terminate service, you should contact the Utility Department Office at 219-362-3175 and provide the location and the date service is to be terminated, as well as a forwarding mailing address for the final bill.

Service disconnects are normally performed the next business day.